Last updated 27 August 2026
Intake Bench is a trading name of Victor Jose Marquina Marin, a sole proprietor at Plaza Mesón de la Fuente 8, Bajo Exterior, 28814 Daganzo de Arriba, Madrid, Spain. Contact: vijoma241@gmail.com.
We answer inbound text messages sent to a law firm's own telephone number: we reply, ask the questions the firm tells us to ask, and book consultations on the firm's calendar. The firm keeps its number, its carrier and its voice service exactly as they are.
Service is billed monthly in advance, from $997 per month depending on the tier selected. There is no setup charge. The first month is payable on signature and the month begins on the day the line starts answering. The minimum term is ninety days; after that, either side may end the agreement with thirty days' written notice.
We aim for a first reply to every inbound message in under sixty seconds. If in any calendar month more than one per cent of inbound messages receive their first reply later than sixty seconds, that month's fee is waived in full. The waiver is the sole remedy for a missed response time.
The guarantee does not cover time when the firm's carrier, the messaging network or the firm's own systems are unavailable, since those are outside our control.
Conversations handled on a firm's behalf may contain sensitive information about that firm's prospective clients. We treat all of it as confidential, use it only to operate the service for that firm, and do not disclose it to anyone else. The firm remains responsible for its own professional obligations.
To the extent permitted by law, our total liability in connection with the service is limited to the fees paid for the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost cases or lost revenue.
These terms are governed by the laws of Spain, and the courts of Madrid have jurisdiction, unless a mandatory rule of the client's jurisdiction provides otherwise.
We may update these terms. Material changes are notified by email to the address on the account at least thirty days before they take effect.